Our Terms of Hire

By booking with us you are agreeing to the below terms and conditions

By booking with us you are agreeing to the below terms of hire.

Restrictions

  • The hirer accepting these terms must be aged at least 21 years old.

  • Due to park rules we do not accept Stag or Hen Parties.

  • We have a NO Smoking and NO vaping Policy inside all our properties.

  • Unfortunately, we do not allow barbecues on the verandas, decked areas or around the property.

  • You are not permitted to charge your electric vehicle at the property, there are electric points located around the parks.

Bookings

  • The deposit payment is required to secure the dates, no provisional bookings will be accepted without payment of the deposit.

  • You must supply full names of all guests staying in the property as only those names supplied will be authorised to stay in the property.

  • Each property has a maximum guest number which is provided, and the number of guests cannot exceed this.

  • Full rental balance + the security bond is payable 28 days before your arrival, if booking within 4 weeks the full payment is required.

Cancellation

  • In the event of a cancellation, the deposit is non-refundable.

  • If you have paid in full and cancel more than 4 weeks before your stay, your security bond will be refunded and 50% of your holiday cost (excluding the deposit)

  • If you have paid in full and cancel within 4 weeks of your stay, your security bond will be refunded, and you will lose 100% of your holiday cost.

  • Should the accommodation booked become unavailable due to unforeseen circumstances beyond our control we will offer alternative accommodation, a full refund or alternate dates.

Insurance

  • We strongly advise that you take out Holiday Insurance to cover accidents, losses or cancellations.

Security Bond

There is a £100.00 security bond payable with the balance due, this will be refunded to you within 48 Hours after your departure once the property has been checked, unless

  • There has been smoking or vaping in the property.

  • Damage that has been caused.

  • Excess Cleaning inside and out. (including from pets)

  • There is any damage to the property or its contents.

  • If any safety equipment such as smoke alarms or fire extinguishers has been tampered with.

Accepted Payment Methods

  • Cheque - made payable to J W Pudsey & Son LTD.

  • Debit Card over the phone.

  • Online booking via the website.

  • Monthly payment plans may be available to you upon request.

Damage / Loss to Property

  • Please report any losses / damage caused by you or your party as soon as possible to enable us to deal with it as soon as possible.

  • Smaller damaged items may be replaced by yourselves like for like if you wish to.

  • Where the damage exceeds the security bond, then necessary action would be taken to seek full compensation.

  • In the event you lose the keys you will be liable for the cost of replacement locks and keys.

    Access to the Property

  • We reserve the right to enter the property at any time during your stay should the need arise however we will try to let you know beforehand.

    Termination of Holiday Tenancy

  • We reserve the right to terminate the holiday tenancy if

  • Smoking or vaping in or damage to any part of the property including any of its contents.

  • Unreasonable behaviour by any of the guests, as the lead guest, you are responsible for all guests in the property

     

Check In/Out times

  • Check in is 4pm - Please do not arrive at the property earlier than this time to allow us to get the property ready for you, unless previously arranged.

  • Check out is 10am - Please ensure you leave by this time to allow us to get the property ready for our next guests.

Use of Equipment in the property

  • You are agreeing to the safe use of all equipment in the property

  • The property owner will not be considered liable for any injury caused by improper use of any equipment.

  • Do not use any equipment you do not consider to be in a perfect condition and report it immediately.

  • Any claims or injury must be reported immediately.

  • If you are unsure how to use any of the equipment, please do not hesitate to contact us for advice.

  • If the property has WIFI it is your responsibility to ensure that no pirated or illegal content is downloaded or viewed.

In compliance with the GDPR (Data Protection May 2018) law, by reading and agreeing to these Terms and Conditions you give us authorisation to hold your details which are required between us the owner.  In both cases they are kept for lawful purposes and not shared with any third party.